Hamdan bin Mohammed: "Dubai's advanced transport system is the result of Mohammed bin Rashid's vision for Dubai as a model for future cities"

Dubai Metro records more than 2 billion passengers since opening

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, said that Dubai's world-class integrated transport system is the result of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and his keenness to build a city that will be a model for future cities by investing in basic infrastructure projects, operating and maintaining them in accordance with the best international standards, to ensure the provision of sustainable quality services The high quality makes Dubai the best city in the world to live, work and visit.

This came on the occasion of the Dubai Metro setting a new record, with the number of users exceeding the barrier of two billion passengers, since its operation in September 2009, until the beginning of this year, while the Dubai Metro retains its position as the longest metro project in the world without a driver.

His Highness the Crown Prince of Dubai praised the efforts of those in charge of the Roads and Transport Authority in Dubai and the achievements that have tangible positive effects on members of society, as the various components of the advanced transport system in Dubai provide distinguished service to many groups that rely heavily on mass transportation in their movement within the city, praising the growth of community awareness of the importance of shifting from the use of private vehicles to moving by modern and comfortable means offered by the emirate, the most important of which is the Dubai Metro, which has become Today, it serves as the backbone of the transport system that connects various vital areas in the emirate, providing easy and safe transportation for passengers.

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum also praised the positive impact of the metro as one of the most important sustainable and environmentally friendly mass transport solutions, saying: "The Dubai Metro is a vital project that serves the community and reflects Dubai's keenness to provide effective and environmentally friendly sustainable transport solutions... We continue to develop a highly efficient and reliable transport system to facilitate smooth and safe mobility and support the emirate's overall development goals."

The average
daily number of metro users last year was more than 616,<> passengers, which gives positive indicators of the growing number of Dubai Metro users, and confirms that the Roads and Transport Authority's plans to increase the number of mass transport users are moving in the right direction, and that there is a shift and development in the culture of society towards mass transportation, as people began to seek its benefits and advantages, including moving easily and easily, reducing fuel expenses and vehicle maintenance.

In addition to the role of the Dubai Metro in facilitating the movement of residents and visitors in the Emirate of Dubai, it has contributed to enhancing Dubai's competitive strength in organizing international events, the most important of which is the successful hosting of Expo 2020 Dubai, which witnessed the implementation of the 2020 route of the Dubai Metro, with a length of 15 kilometers, including seven stations, and the metro contributed to enhancing the economic development movement of the emirate, as well as tourism activities, while the Dubai Metro also had a clear impact on raising the value of properties near its stations by up to 12%.

Highest standards of accuracy and safety

Mattar Al Tayer, Director General and Chairman of the Board of Directors of the Roads and Transport Authority (RTA), said: "The number of users of the Red Line of the Dubai Metro reached one billion and 342 million passengers, while the number of users of the Green Line reached 673 million and 531 thousand passengers, and we are proud that the Dubai Metro has recorded great success in achieving the highest international safety standards, and operational efficiency in adhering to the punctuality of trips, which reached 99.7%.

He added: "Statistics have shown a continuous increase in the number of Dubai Metro users since its operation in September 2009, recording 6 million and 89 thousand passengers, during four months (from September to the end of December of 2009), then the number increased from 38 million and 89 thousand passengers in 2010, to 69 million and 7 thousand passengers in 2011, the year in which the Green Line was opened (on 9/9/2011), and as a result, the number of metro passengers increased in 2012 to reach 109 million and 49 thousand passengers, a growth rate of 58% compared to the previous year, and in 2013 the number of passengers reached 137 million and 759 thousand passengers, and in 2014 the number of passengers reached 164 million and 307 thousand passengers, a growth rate of more than 19%, and the number of Dubai Metro users in 2015 increased to 178 million and 646 thousand passengers, reaching in 2016 to 191 million and 325 thousand passengers, and exceeded the barrier of 200 million and 752 thousand passengers in a year 2017, by the end of which the total number of metro users since its operation exceeded the barrier of one billion passengers."

Al Tayer added: "The number of metro users continued to grow gradually, reaching 2018,204 passengers in 405, in 2019, 202,978,2020 passengers, and in 19, in which the world witnessed the Covid-113 pandemic, the number of metro users declined as a result of precautionary measures, reaching 626,2021,151 passengers, and then reboarding with the start of recovery and the return of life to normal, bringing the number of passengers in 255 to 2022,225,142 Passengers, to return the Dubai Metro and record in 49, the highest since its operation, reaching <> million and <> thousand passengers, a strong growth of nearly <>%, and the total number of users of the Dubai Metro since its operation until last January, to more than two billion passengers.

Success
factors The increase in the number of Dubai Metro passengers during this period contributed to many factors, as new stations were opened within the Route 2020 project, in addition to effective measures to achieve a rapid recovery from the repercussions of the Covid-19 pandemic, and there was a clear impact of the effective and distinguished coordination by the Rail Corporation and the concerned departments in the authority for important global events and events such as Expo 2020 Dubai, events related to the 2022 World Cup, major exhibitions such as Gulf Food, GITEX, the Big Five and many others International exhibitions and conferences in which Dubai is one of the most important destinations in the region and the world.


The Dubai Metro enjoys a special position as one of the most important projects of the Roads and Transport Authority in Dubai and the mass transport system in the emirate. The metro consists of the red and green lines, which stretch 89.3 kilometers and include 53 stations and a fleet of 129 trains, while the facilities and services available at the Dubai Metro stations are among the best in the world.

"Gold" Pioneering Design
It is noteworthy that the Roads and Transport Authority in Dubai is the first entity in the world to have the largest number of LEED certificates for the Gold category of a transport project from the (Pioneering Design for Energy and Environment) program with a classification of (v4 BD + C: NC) by choosing the appropriate location for the stations and applying strategies that reduce energy and water consumption and reduce carbon emissions, in addition to using suitable and recyclable building materials and reducing waste resulting from implementation work.

Control
Center The Train Operations Control Center is one of the most advanced control centers in the world, through which the daily operation of the Dubai Metro service on the red and green lines is managed around the clock (24/7), and it requires a high level of accuracy and speed, and achieving the highest levels of safety and security, and passenger comfort, and the center contributed to the achievement of the Dubai Metro the highest international safety standards, operational efficiency in adhering to the accuracy of trip schedules, and achieved greater speed in carrying out maintenance and decision-making operations, and reducing The possibility of malfunctions.