We should not be in a hurry this Saturday. A computer failure affected midday border controls at the Paris airports of Roissy-Charles de Gaulle and Orly, causing longer waiting times than usual for passengers. "A national border police outage is currently affecting checkpoints at the departure and arrival of Paris-CDG and Paris-Orly. An extension of the waiting time is to be expected, "tweeted around noon Aéroports de Paris.
⚠️ A national breakdown of the border police's computer system is currently affecting the checkpoints at the departure and arrival of Paris-#CDG and Paris-#Orly. An extension of the waiting time is to be expected.
➕ info to follow
— Paris Aéroport (@ParisAeroport) March 4, 2023
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It was not immediately clear whether the outage was also affecting other airports or areas. Images posted on social media showed large lines of passengers waiting at Paris airport controls, standing still or sitting on the ground. Around 14 p.m., the computer system in question was working again, the Interior Ministry said.
Annoyed travelers
Coming from Martinique, a passenger said she spent nearly two hours in the queue at Orly where "1,500 to 2,000 people" did not advance an inch. "It's shameful, people are starting to fart cables, especially parents with children. No one from ADP (Aéroports de Paris) came to tell us anything! " testified by phone Anouk, who preferred not to give his name.
In a general nervousness, travelers then began banging on the glass doors of the airlocks, she later reported. Border Police (PAF) officers then opened them and carried out passport checks manually to relieve congestion. "Everything is in place to make the situation as difficult as possible for travellers. Water distributions are being set up and agents have been deployed to answer travelers' questions," an ADP spokesperson said.
- Society
- Paris
- Ile
- Roissy Charles de Gaulle Airport
- Orly
- Failure