A team of American scientists measured the impact of artificial intelligence within a company by following several hundred of its employees for a year. The result: productivity....
What if robots made us happier at work? This is the finding of one of the authors of an unprecedented study on artificial intelligence, made public at the end of April. "The tools that make people more efficient in their work make the work experience less stressful (...), better and faster work translates into happier customers, who are in turn kinder to customer service agents," says Lindsey Raymond.