Fans said that they spent 1599 yuan to buy tickets for Liang Jingru's concert in Shanghai. When they arrived at the scene, they found that looking at the center stage from their seats, their vision was completely blocked by pillars erected in the field area.
The consumer experience was greatly reduced, so they got together and filed a "refund" application with the organizer. The organizer and the ticket operator put all the "cost", "loss" and "responsibility" on the heads of consumers - they did not inform consumers in advance that the tickets purchased were "pillar tickets"