Dubai Customs: Driven by the targets of the D33 economic agenda

Dubai customs transactions grow 13% to 21.6 million in 9 months

Ahmed Mahboob Musabih: Dubai Customs provides business and trade sectors with smart services that save costs for companies and speed up their business operations to increase the return on them.

Customs transactions completed by Dubai Customs recorded a strong growth of 13% during the first nine months of this year to 21.6 million transactions, compared to 19 million transactions for the same period last year, driven by the targets of the Dubai Economic Agenda (D33) to double foreign trade and add trade corridors to Dubai with 400 new cities around the world.

Digital Services

Ahmed Mahboob Musabih, Director General of Dubai Customs and CEO of Ports, Customs and Free Zone Corporation, said: "Dubai Customs keeps pace with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to make Dubai one of the four most important global financial centers, and raise the productivity of the economy through innovation and the adoption of digital solutions."

He added: "Dubai Customs provides business and trade sectors with world-leading smart services that save costs for companies and speed up their business operations to increase the return on them," pointing to the continuous modernization of the Mersal 2 system as part of the development program adopted by Dubai Customs, which aims to design effective policies and procedures that contribute to supporting trade, and the program also aims to apply the latest technologies in order to support the development process of Dubai Customs, to meet the need for companies to speed, efficiency and safety in the work of global supply chains.

Customs declarations

According to Dubai Customs, customs declarations accounted for 87% of total customs transactions, bringing the number of customs declarations completed until the end of the third quarter of 2023 to about 18.8 million customs declarations, compared to 16.6 million customs declarations for the same period last year, a growth of 13.2%. These figures show the level of digital transformation reached by Dubai Customs, and the successful investment in advanced technology for information technology, where its digital programs process about 70,<> customs declarations per day.

Commercial Facilities

Dubai Customs stressed that it attaches increasing importance to strengthening partnership with customers and ensuring that they receive added value, as part of its keenness to play its vital role in strengthening Dubai's economy by providing the best trade facilities to attract more trade operations to the emirate. The Department is developing the 'Tracking of Shipments' initiative, which is a promising project that provides an exceptional customer experience by tracking the status of shipments from reaching the release stage. The project is characterized by real-time monitoring and comprehensive visibility into the clearance of goods across Dubai's borders, and is a world leader, establishing Dubai as a strategic position in global trade. The innovative project aims to increase efficiency and reduce costs for customs authorities and traders, and enables customers to take subsequent action.