Fraud targeting bank accounts is on the rise. Often, victims are called by someone posing as a bank advisor warning them of a fraudulent transaction. Giving the codes to, they think, block the illegal payment, they validate instead a transfer to the account of the scammers. In this case, the banks refuse to reimburse the sum, highlighting the negligence of the customer, explains TF1 Info. The Bank of France takes a dim view of this response

Two-factor authentication to protect

The banks believe that the transfer has indeed been validated by the victim by means of double authentication, a procedure precisely put in place to fight against scams. In three out of ten cases of fraud, by applying this rule, banks dispense with repaying the amount that has evaporated. However, the Bank of France now wishes to encourage the repayment of sums lost in these circumstances.


The institution asks banks "not to stop at the sole criterion of strong authentication to refuse reimbursement, but to take into account a greater number of criteria," said Pierre Bienvenu, deputy head of the service of the supervision of the means of cashless payments of the Bank of France.



Institutions have been sensitive to this argument. They promised to expedite the refund by not going beyond 24 hours after the dispute was filed. However, it is better to remain vigilant because scammers are not going to stop anytime soon. "The advice is to go and check against the message usually received by the bank. If it is different, it is necessarily a hack. Don't believe messages that call you to click or call a number," recommends cybersecurity expert Laura Peytavin.

  • Economy
  • Bank of France
  • Cybersecurity
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  • Fraud
  • Scam
  • Fraud