Emirates cancels paper boarding passes for flights from Dubai
Dubai, Emirates today
Emirates will begin adopting a digital boarding pass for passengers departing from Dubai from Dubai from 15 May instead of a hard copy, in another step to provide convenience and ensure digital flights for its customers.
Passengers checking in at Dubai International Airport Terminal 3 will receive boarding passes via email or SMS. Passengers who check-in online can also upload their boarding pass to Apple Wallet or Google Wallet, or receive their boarding pass on the easy-to-use Emirates app. Checked baggage receipt is emailed directly to passengers or via the Emirates App.
This initiative significantly reduces paper waste, while providing a convenient and fast digital check-in experience for passengers departing from Dubai. It also reduces the risk of missing boarding passes or forgetting where they are preserved, giving passengers peace of mind when travelling.
Passengers can easily use their digital boarding pass throughout the flight, including when purchasing from Dubai Duty Free, security and boarding, by presenting the digital pass on their mobile phone, where Emirates agents and airport staff scan the QR code on the card as passengers travel through the airport and at the gates.
Some passengers may still need a paper boarding pass, such as families traveling with infants, unaccompanied minors, passengers requiring special assistance, passengers connecting with other airlines, and all passengers flying to the United States.
The option to print the boarding pass at the request of passengers from Emirates agents is available at the check-in counters, if the passenger does not have a mobile phone, or if they cannot access the information on a device due to reasons such as: battery runs out, system failure, message delay, or inability to connect to the internet, network or data packet.
Millions of Emirates passengers now enjoy digital services and procedures on their flights. In addition to the convenience of check-in and itinerary, users of the Emirates App can access menus in advance, spend time browsing the movies, music and TV programmes offered by the Emirates Inflight Infotainment System (ice), prepare a list of their preferences in advance, and adapt it to personal video screens as soon as they sit in their seats.
Biometric flight in Dubai Emirates First and Business Class customers departing from Dubai can use the Smart Tunnel at Dubai
International Airport, the first of its kind in the world, for passport procedures, where passengers cross the tunnel and process with immigration authorities without human intervention or passport stamping. Passengers can also check-in and immigration, enter the airport lounge in Concourse B and board Emirates aircraft using facial recognition technology at some gates.
UAE residents can register to use the Emirates Terminal 3 smart gates and quickly complete immigration procedures upon their return to Dubai from abroad. UAE nationals and residents register with a valid passport, boarding pass or Emirates ID, while GCC nationals or visitors eligible for a visa on arrival can pass through the smart gates with a biometric passport.